Accessing information not available under the scheme
If the information you are seeking is not available under this publication scheme, then you may wish to request it from us. The Freedom of Information (Scotland) Act 2002 (FOISA) provides you with a right of access to the information we hold, subject to certain exemptions.
The Environmental Information (Scotland) Regulations 2004 (EIRs) separately provide a right of access to the environmental information we hold, while the Data Protection Act 1998 (DPA) provides a right of access to any personal information about you that we hold. Again, these rights are subject to certain exceptions or exemptions.
Contact us for any information not available under the scheme
Telephone: 01387 260102
Email: foi@dumgal.gov.uk
Charges for information which is not available under the scheme
There will be no charge for information requests which cost us £100 or less to process. Where information costs between £100 and £600 to provide, you may be asked to pay 10% of the cost, minus the first £100.
If the projected costs associated with a request for information exceed £600 SWestrans is not required to make disclosure. Nevertheless, bearing in mind that it is committed to improving communication both within and outwith the organisation, SWestrans has decided that it will disclose information where the cost exceeds the prescribed amount. If however the projected costs are substantially in excess of £600 the Lead Officer has delegated authority to decide whether the time and effort involved in researching the information is the best use of public resources. In calculating any fee, staff time will be calculated at actual cost per staff member hourly salary rate to a maximum of £15 per person per hour.
We will not charge for the time to find out if we hold the information, or for the time it takes to decide whether the information can be released. Charges may be made for locating, retrieving and providing information to you.
In the event that we decide to impose a charge we will issue you with notification of the charge (a fees notice) and how it has been calculated. You will have three months from the date of issue of the fees notice in which to decide whether to pay the charge. The information will be provided to you on payment of the charge. If you decide not to proceed with the request there will be no charge to you.
Requests for your own personal data
Under the Data Protection Act 1998, you have a legal right to request for any personal information we may hold about you.
Requests for personal data should be made by submitting a subject access request form. On receipt of the form, proof of identity, and an administration fee of £10 the information will be provided within 40 days.