Contact us

How to contact us.

Timetable enquiries

Traveline Scotland can assist with bus routes/times 24 hours a day 0141 465 1878, travelinescotland.com. A full list of bus timetables is also available on the council's website Get bus and ferry timetables.

Complaints

For complaints about operational issues, like a bus not running to timetable, please contact the relevant bus operator first. A list of operators is available Bus-Services-Operator-List-From-7th-August-2025.pdf. If the issue isn't resolved, you can then contact SWestrans.

Andersons of Langholm
andersons_of_langholm@btconnect.com
Telephone: 013873 80553

Dumfries & Galloway Council Buses
schooltransport@dumgal.gov.uk
Telephone: 07834 567873

Houstons Coaches
www.houstonscoaches.co.uk
Telephone: 01576 203874

McCalls Coaches
www.mccallscoaches.com
Telephone: 01576 204309

Telford Coaches
www.telfordscoaches.com
Telephone: 01387 375677

For complaints relating to fares or timetables, please contact SWestrans in the first instance.

For general enquiries, contact SWestrans by email.

Email: swestrans@dumgal.gov.uk

Contact the Lead Officer, The South West of Scotland Transport Partnership

Simon Bradbury
Lead Officer, The South West of Scotland Transport Partnership
Cargen Tower
Garroch Loaning
Dumfries
DG1 8PN

Telephone: 01387 260136
SWestrans telephone line is Monday to Friday during working hours.

Contact The South West of Scotland Transport Partnership

The South West of Scotland Transport Partnership
Cargen Tower
Garroch Loaning
Dumfries
DG1 8PN

Telephone: 01387 260372
SWestrans telephone line is Monday to Friday during working hours.